Pesca Pubblicazione scientifica Building Trust in E-Government Services FILONE TECNOLOGICO TEMA produzione e cattura RIASSUNTO A population model shows that distrust in e-government services--the belief that the service deliberately sabotages the user's intent--spreads rapidly even when problems affect only a few users. Strategies such as user-focused development and the use of cloud-based services can help mitigate that distrust. DATA Data di pubblicazione: 01/01/2016 AUTORI KJELL JORGEN HOLE ENTE DI AFFERENZA UNIV BERGEN BERGEN NORWAY RIVISTA Computer (Volume: 49, Issue: 1, Page(s): 66-74)